The rise and rise of contactless payment technology.
Although seemingly slow to take off in the early days
contactless payment technology now seems to be gathering momentum. Poland leads the way in Europe
according to Visa’s Mark Austin; with just over 158M transactions using
contactless cards in 2013. The UK
saw 94M payments using contactless cards, up from 25M in 2012.
TFL made the decision to go cashless on the London bus network from mid 2014 and already
around 50% of what were previously cash transactions are now made using
contactless. The expansion of the system across the Tube and DLR etc will be
mirrored throughout the UK ,
for example in Manchester on the Metro and
across Liverpool ’s rail station network.
The intended closure of London underground ticket offices (recent
Tube strikes) demonstrates the impact on the use of cash and the costs to
business of using cash when compared to the lower costs of automated
contactless payments. However this convenience doesn’t come without issues.
TFL has a major awareness campaign (posters, speaker
announcements and internet adverts included) warning about what they describe
as “card clash”. So what is card clash? Is it your credit debit cards arguing
over payment? Of course not; what is really being described is the inability of
the contactless payment reader to know which card you intend to use. Most of us
carry several bank cards as well as travel cards such as Oyster. The payment
terminal will take payment from the first card it properly connects with, whether
or not that is the card you intend to use. Much advice is to separate your
cards (carry two wallets?). What happens
if you enter the travel system for example London Underground and pass your
wallet over the reader to log in your journey? The terminal reads card A, you
then exit the system at the end of your journey and when you log out card B is
read. Well you would be charged maximum fare on each card as you only have one
read on each card and thus one journey on each card without a start and finish point.
That’s where a simple and effective way of putting you back
in control of your cards and when they get scanned comes in. VoyagerBlue
contactless card shields are patented; fully tested and when in your wallet or
purse next to your contactless credit or debit card will block any unwanted
transactions. Watch video here. They will also prevent the possibility of fraudulent scanning of
your personal data. The same technology will prevent unwanted scanning of your
biometric passport. This may seem a little futuristic but already apps are
available for modern smart phones that will read information on the chips used
in bank cards, passports and more. FIND OUT MORE
There were reports in the media earlier this year about
unwanted transactions at major retailers in the UK due to proximity of readers to
cards at till locations. 300,000 terminals were in place by the end of 2013 in
major high street retailers and this will significantly increase through
2014/15 as the technology is more widely accepted.
With all major issuers offering contactless cards and around
35 Million contactless cards already issued in the UK we will see continued rapid
growth in this sector and its effect on the use of cash for lower value
payments. The author also believes that the value of payments allowed per transaction
will increase in the near future as the use of contactless cards becomes a
major payment method.
Food for thought, do you embrace the technology or do like
the security (or not) of cash. Your data/personal information is being carried
by the chips in your everyday items, watch out for the same technology in hotel
room keys, season tickets and more and consider do you need to take steps to be
in control of your “contactless”. Take a look at the video to see how you can keep control of your cards and data. Watch Video